EMS Angels awards

The EMS Angels Awards promote quality monitoring as a means to standardize and optimize prehospital stroke care by helping EMS companies identify and target areas for improvement. The awards provide an opportunity to recognize the best-performing providers of prehospital stroke care, and create an international EMS stroke community.

More information

User Guide to RES-Q

Awards spreadsheet 

EMS Angels logo

Award winners

Click on a column heading to sort the awards

Country EMS
Q2
2025
Q1
2025
Q4
2024
Q3
2024
Q2
2024
Q1
2024
Q4
2023
Q3
2023
Uruguay ASISTENCIAL EMERGENCIA Diamond Platinum
Uruguay ASISTENCIAL MEDICA MALDONADO Platinum
Philippines BALANGA HEALTH EMERGENCY MANAGEMENT SYSTEM Diamond
Poland BIELSKIE POGOTOWIE RATUNKOWE Platinum Diamond Platinum Platinum
Italy CENTRALE OPERATIVA 118 AG-CL-EN Gold
Italy CENTRALE OPERATIVA 118 ALESSANDRIA Diamond Diamond
Italy CENTRALE OPERATIVA 118 ASL 1 IMPERIESE Diamond Gold
Italy CENTRALE OPERATIVA 118 ASL AVELLINO Diamond Diamond Gold Diamond Diamond Diamond
Italy CENTRALE OPERATIVA 118 AST ANCONA Diamond Diamond
Italy UOC CENTRALE OPERATIVA 118 NORD ALTA TOSCANA Diamond Diamond

Awards and participation criteria

 

The awards criteria are based on international guidelines and the experience of our international EMS Steering Committee. To participate in the awards programme, EMS services must:

  • Have a formal stroke protocol in place
  • Offer an established annual stroke educational/refresher program
  • Make use of specific stroke scales in the management of their stroke patients
  • Collect data for at least 30 stroke patients managed by their service during the relevant quarter
     

The level of award allocated to an EMS service is based on their performance versus the following criteria:

 Gold
Status
Platinum
Status
Diamond
Status
Award level criteriaRegistration
criteria met
Registration
criteria met
Registration
criteria met
Median time on scene (Minutes)31-35 min25-30 min<25 min
Percentage of cases where the hospital was prenotified85%90%95%
Percentage of patients delivered to stroke-ready hospitals85%90%95%
Percentage of patients where medications details were reported85%90%95%
Percentage of patients where time last known normal was reported85%90%95%

How to participate in the EMS Angels Awards

1. Check that your service meets the participation criteria. Note that the minimum requirement for participating in the awards is at least 30 consecutive patients.

2. Register your EMS organization and branch in RES-Q.
RES-Q is one of the world’s largest quality registries for stroke and as a partner of our awards programmes provides a third-party platform for evaluating performance and assigning awards status. RES-Q officially serves as an evaluation portal for EMS Angels Awards from Q2 2024.

User Guide to RES-Q (only available in English)

3. Collect raw data from the relevant quarter for the metrics corresponding to the EMS Angels Awards criteria. The data can be collected in or copied into the awards spreadsheet ,provided by the Angels Initiative, or in your own system or spreadsheet provided the columns appear in the sequence specified by RES-Q. 

4. Log in to RES-Q with your credentials. Under the data collection tab, simply copy (control C) and paste (control V) the list of stroke-ready hospitals in your territory. We recommend that you align with your Angels consultant to identify stroke-ready hospitals or consult your local stroke society. Do ensure that the hospital names in the stroke-ready hospitals list are exactly the same as those uploaded for the case-by-case data. Next, copy and paste the raw case-by-case data from your system or the spreadsheet into the RES-Q form.

User Guide to RES-Q (only available in English)

5. Once you click “Calculate” RES-Q will automatically calculate a preliminary evaluation of your performance against the awards criteria, which will be visible on your dashboard along with visualisations to help identify areas for improvement

6. When you click “Submit for Award evaluation”, your data will be considered for an EMS Angels Award. The EMS country coordinator will then review the data and approve (or if necessary, adjust) within the  defined timeline. 

7. Awards are calculated quarterly. The deadlines for data submission, approval and announcement of the awards are available to view on the RES-Q website: 

Go to RES-Q

8. Winners are notified via email and will receive their EMS Angels Awards certificates at local ceremonies wherever possible.

9. Winners receive PR materials that enable them to publicize their achievement and receive recognition from their communities.

 

Download resources

Have you won an award? Download a suite of materials to promote your hospital in social media and PR activities.

EMS Gold

EMS Gold Award Press Pack

Download
EMS Platinum

EMS Platinum Award Press Pack

Download
EMS Diamond

EMS Diamond Award Press Pack

Download

Honours wall

The Angels Initiative is proud to honour the winners of the ESO and WSO Angels Awards, the EMS Angels Awards and the Spirit of Excellence Awards.