EMS Angels awards

The new award scheme from the Angels Initiative, designed specifically for Emergency Medical Services. Monitoring pre-hospital stroke care and sharing data between EMSs and hospitals is vital to improving and standardising care.

More information

EMS Angels logo

Award winners

Click on a column heading to sort the awards

Quarter Country EMS Award Status
2023 Q1 Spain 061 ARAGÓN Diamond
2023 Q1 Spain UME 5.1 Y H 5.1 ESEX 112 CÁCERES Diamond
2022 Q1 Spain UME 5.1 Y H 5.1 ESEX 112 CÁCERES Diamond
2023 Q4 Italy CENTRALE OPERATIVA 118 ASL AVELLINO Diamond
2023 Q3 Italy CENTRALE OPERATIVA 118 ASL AVELLINO Diamond
2023 Q2 Italy CENTRALE OPERATIVA 118 ASL AVELLINO Platinum
2023 Q1 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Diamond
2022 Q4 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Platinum
2022 Q3 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Gold
2022 Q2 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Diamond
2022 Q1 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Diamond
2021 Q4 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Platinum
2022 Q2 Italy CENTRALE OPERATIVA 118 FIRENZE-PRATO - USL TOSCANA CENTRO Gold
2022 Q1 Italy CENTRALE OPERATIVA 118 FIRENZE-PRATO - USL TOSCANA CENTRO Platinum
2021 Q4 Italy CENTRALE OPERATIVA 118 FIRENZE-PRATO - USL TOSCANA CENTRO Platinum
2023 Q4 Italy CENTRALE OPERATIVA 118 LA SPEZIA Diamond
2023 Q4 Italy CENTRALE OPERATIVA 118 LANCIANO-CHIETI-VASTO Diamond
2022 Q2 Italy CENTRALE OPERATIVA 118 LECCE - ASL LECCE Platinum
2021 Q4 Italy CENTRALE OPERATIVA 118 LECCE - ASL LECCE Platinum
2021 Q2 Italy CENTRALE OPERATIVA 118 LECCE - ASL LECCE Diamond
2023 Q4 Italy CENTRALE OPERATIVA 118 NOVARA Diamond
2023 Q2 Italy CENTRALE OPERATIVA 118 NOVARA Diamond
2022 Q4 Italy CENTRALE OPERATIVA 118 NOVARA Diamond
2022 Q2 Italy CENTRALE OPERATIVA 118 NOVARA Platinum
2023 Q4 Italy CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO Diamond
2023 Q3 Italy CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO Platinum
2023 Q2 Italy CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO Platinum
2023 Q1 Italy CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO Diamond
2022 Q4 Italy CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO Platinum
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÁDIZ Diamond
2022 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÁDIZ Gold
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÓRDOBA Diamond
2022 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÓRDOBA Diamond
2021 Q3 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÓRDOBA Diamond
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 GRANADA Platinum
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 HUELVA Platinum
2022 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 HUELVA Gold
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 JAÉN-ALMERÍA Platinum
2022 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 JAÉN-ALMERÍA Platinum
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 MÁLAGA Platinum
2022 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 MÁLAGA Diamond
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 SEVILLA Diamond
2022 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 SEVILLA Platinum
2023 Q2 Ukraine COMMUNAL ENTERPRISE "VOLYN REGIONAL CENTER OF EMERGENCY MEDICAL AID AND DISASTER MEDICINE" OF THE VOLYN REGIONAL COUNCIL Diamond
2023 Q1 Ukraine COMMUNAL ENTERPRISE "VOLYN REGIONAL CENTER OF EMERGENCY MEDICAL AID AND DISASTER MEDICINE" OF THE VOLYN REGIONAL COUNCIL Platinum
2022 Q4 Ukraine COMMUNAL ENTERPRISE "VOLYN REGIONAL CENTER OF EMERGENCY MEDICAL AID AND DISASTER MEDICINE" OF THE VOLYN REGIONAL COUNCIL Platinum
2022 Q1 Ukraine COMMUNAL ENTERPRISE "VOLYN REGIONAL CENTER OF EMERGENCY MEDICAL AID AND DISASTER MEDICINE" OF THE VOLYN REGIONAL COUNCIL Platinum
2023 Q4 Italy CENTRALE OPERATIVA 118 EMILIA EST MODENA Gold
2022 Q2 Italy CENTRALE OPERATIVA 118 EMILIA EST MODENA Gold
2022 Q1 Italy CENTRALE OPERATIVA 118 EMILIA EST MODENA Gold
2023 Q1 Malaysia EMS (EMERGENCY MEDICAL SERVICES) HOSPITAL TUANKU JA'AFAR Platinum
2022 Q4 Malaysia EMS (EMERGENCY MEDICAL SERVICES) HOSPITAL TUANKU JA'AFAR Platinum
2023 Q2 Italy ET 118 FERRARA Diamond
2023 Q1 Spain FPUS-061 A CORUÑA Diamond
2023 Q1 Spain FPUS-061 PONTEVEDRA Diamond
2023 Q1 Spain FPUSG-061 OURENSE Diamond
2022 Q1 Spain FPUSG-061 OURENSE Diamond
2022 Q4 Portugal INEM - DELEGAÇÃO REGIONAL DO CENTRO Diamond
2022 Q3 Portugal INEM - DELEGAÇÃO REGIONAL DO CENTRO Gold
2022 Q2 Portugal INEM - DELEGAÇÃO REGIONAL DO CENTRO Platinum
2022 Q1 Portugal INEM - DELEGAÇÃO REGIONAL DO CENTRO Diamond
2022 Q4 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Diamond
2022 Q3 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Platinum
2022 Q2 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Platinum
2022 Q1 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Platinum
2022 Q4 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Platinum
2022 Q3 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Platinum
2022 Q2 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Platinum
2022 Q1 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Platinum
2022 Q4 Portugal INEM - INSTITUTO NACIONAL DE EMERGÊNCIA MÉDICA Diamond
2022 Q3 Portugal INEM - INSTITUTO NACIONAL DE EMERGÊNCIA MÉDICA Platinum
2022 Q2 Portugal INEM - INSTITUTO NACIONAL DE EMERGÊNCIA MÉDICA Platinum
2022 Q1 Portugal INEM - INSTITUTO NACIONAL DE EMERGÊNCIA MÉDICA Platinum
2021 Q4 Portugal INEM - INSTITUTO NACIONAL DE EMERGÊNCIA MÉDICA Platinum
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL HUNGARY REGION) Diamond
2022 Q2 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL HUNGARY REGION) Gold
2022 Q1 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL HUNGARY REGION) Gold
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL TRANSDANUBIA REGION) Diamond
2022 Q2 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL TRANSDANUBIA REGION) Gold
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (NORTHERN GREAT PLAIN REGION) Diamond
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (NORTHERN HUNGARY REGION) Diamond
2022 Q2 Hungary NATIONAL AMBULANCE SERVICE (NORTHERN HUNGARY REGION) Gold
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN GREAT PLAIN REGION) Diamond
2022 Q2 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN GREAT PLAIN REGION) Diamond
2022 Q1 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN GREAT PLAIN REGION) Platinum
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN TRANSDANUBIA REGION) Diamond
2022 Q2 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN TRANSDANUBIA REGION) Gold
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (WESTERN TRANSDANUBIA REGION) Diamond
2022 Q2 Hungary NATIONAL AMBULANCE SERVICE (WESTERN TRANSDANUBIA REGION) Gold
2023 Q4 South Africa NETCARE 911 KWAZULU NATAL Platinum
2023 Q3 South Africa NETCARE 911 KWAZULU NATAL Gold
2023 Q1 Slovakia RZP, A.S. (EMS) Diamond
2022 Q4 Slovakia RZP, A.S. (EMS) Diamond
2022 Q2 Slovakia RZP, A.S. (EMS) Diamond
2023 Q2 Italy SABES - NAI/EMAR - CENTRALE EMERGENZA PROVINCIALE (ALTO ADIGE) Platinum
2023 Q3 Brazil SAMU RIBEIRÃO PRETO Diamond
2023 Q1 Spain SAMU 061 ISLAS BALEARES Diamond
2023 Q1 Spain SEM (SISTEMA D’EMERGÈNCIES MÈDIQUES) CATALUÑA Diamond
2022 Q1 Spain SEM (SISTEMA D’EMERGÈNCIES MÈDIQUES) CATALUÑA Diamond
2021 Q3 Spain SEM (SISTEMA D’EMERGÈNCIES MÈDIQUES) CATALUÑA Gold
2022 Q1 Romania SERVICIUL DE AMBULANTA JUDETEAN SIBIU Platinum
2023 Q2 Romania SERVICIUL DE AMBULANȚĂ JUDEȚEAN BIHOR Platinum
2022 Q2 Romania SERVICIUL DE AMBULANȚĂ JUDEȚEAN BIHOR Diamond
2023 Q1 Spain SUMMA (SERVICIO DE URGENCIAS MÉDICAS DE MADRID) 112 Platinum
2022 Q1 Spain SUMMA (SERVICIO DE URGENCIAS MÉDICAS DE MADRID) 112 Gold
2021 Q3 Spain SUMMA (SERVICIO DE URGENCIAS MÉDICAS DE MADRID) 112 Gold
2023 Q1 Spain SERVICIO EMERGENCIAS SANITARIAS 061 LA RIOJA Diamond
2022 Q1 Spain SERVICIO EMERGENCIAS SANITARIAS 061 LA RIOJA Diamond
2023 Q1 Spain SERVICIO DE URGENCIAS DE ATENCIÓN PRIMARIA DE LA PROVINCIA DE CÁDIZ Diamond
2022 Q4 Romania SERVICIUL DE AMBULANȚĂ JUDEȚEAN HARGHITA Diamond
2022 Q1 Romania SERVICIUL DE AMBULANȚĂ JUDEȚEAN HARGHITA Platinum
2022 Q3 Romania SERVICIUL DE AMBULANTA BUCURESTI - ILFOV Diamond
2021 Q3 Romania SERVICIUL DE AMBULANTA BUCURESTI - ILFOV Gold
2023 Q4 Poland SZPITAL ŚW. ŁUKASZA W BOLESŁAWCU - ZRM Diamond
2023 Q2 Poland SZPITAL ŚW. ŁUKASZA W BOLESŁAWCU - ZRM Diamond
2022 Q4 Poland SZPITAL ŚW. ŁUKASZA W BOLESŁAWCU - ZRM Diamond
2022 Q2 Poland SZPITAL ŚW. ŁUKASZA W BOLESŁAWCU - ZRM Platinum
2023 Q4 Vietnam EMS CENTER 115 DA NANG Platinum
2023 Q3 Vietnam EMS CENTER 115 DA NANG Platinum
2023 Q2 Vietnam EMS CENTER 115 DA NANG Gold
2023 Q2 Italy UOC CENTRALE OPERATIVA 118 SUEM TREVISO Gold
2023 Q4 Italy UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA Diamond
2023 Q2 Italy UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA Diamond
2022 Q4 Italy UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA Diamond
2022 Q2 Italy UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA Gold
2023 Q1 Spain URGENCIAS SANITARIAS 061 GALICIA Diamond
2022 Q2 Spain URGENCIAS SANITARIAS 061 GALICIA Diamond
2021 Q3 Spain URGENCIAS SANITARIAS 061 GALICIA Diamond
2022 Q2 Poland WOJEWODZKA STACJA RATOWNICTWA MEDYCZNEGO W ŁODZI Platinum
2022 Q2 Poland WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W PRZEMYŚLU SPZOZ Diamond
2023 Q1 Poland WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W RZESZOWIE Diamond
2022 Q3 Poland WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W RZESZOWIE Platinum
2023 Q2 Ukraine ZHYTOMYR REGIONAL CENTER COUNCIL'S COMMUNAL NON-PROFIT ENTERPRISE "EMERGENCY AND CATASTROPHE MEDICAL ASSISTANCE CENTER" Platinum
2023 Q1 Ukraine ZHYTOMYR REGIONAL CENTER COUNCIL'S COMMUNAL NON-PROFIT ENTERPRISE "EMERGENCY AND CATASTROPHE MEDICAL ASSISTANCE CENTER" Gold
2022 Q4 Ukraine ZHYTOMYR REGIONAL CENTER COUNCIL'S COMMUNAL NON-PROFIT ENTERPRISE "EMERGENCY AND CATASTROPHE MEDICAL ASSISTANCE CENTER" Diamond
2022 Q1 Ukraine ZHYTOMYR REGIONAL CENTER COUNCIL'S COMMUNAL NON-PROFIT ENTERPRISE "EMERGENCY AND CATASTROPHE MEDICAL ASSISTANCE CENTER" Gold
2023 Q1 Czech Republic ZZS JIHOMORAVSKÉHO KRAJE Diamond
2022 Q2 Czech Republic ZZS JIHOMORAVSKÉHO KRAJE Diamond
2021 Q3 Czech Republic ZZS JIHOMORAVSKÉHO KRAJE Diamond
2023 Q3 Czech Republic ZZS JIHOČESKÉHO KRAJE Diamond
2023 Q2 Czech Republic ZZS JIHOČESKÉHO KRAJE Diamond
2022 Q4 Czech Republic ZZS JIHOČESKÉHO KRAJE Platinum
2022 Q3 Czech Republic ZZS JIHOČESKÉHO KRAJE Platinum
2022 Q2 Czech Republic ZZS JIHOČESKÉHO KRAJE Platinum
2023 Q2 Czech Republic ZZS KARLOVARSKÉHO KRAJE Diamond
2023 Q1 Czech Republic ZZS KARLOVARSKÉHO KRAJE Diamond
2023 Q2 Czech Republic ZZS KRAJE VYSOČINA Diamond
2023 Q1 Czech Republic ZZS KRAJE VYSOČINA Platinum
2022 Q4 Czech Republic ZZS KRAJE VYSOČINA Diamond
2023 Q2 Czech Republic ZZS MORAVSKOSLEZSKÉHO KRAJE Diamond
2023 Q1 Czech Republic ZZS MORAVSKOSLEZSKÉHO KRAJE Diamond
2022 Q2 Czech Republic ZZS MORAVSKOSLEZSKÉHO KRAJE Diamond
2021 Q3 Czech Republic ZZS MORAVSKOSLEZSKÉHO KRAJE Diamond
2023 Q1 Czech Republic ZZS PARDUBICKÉHO KRAJE Diamond
2022 Q4 Czech Republic ZZS PARDUBICKÉHO KRAJE Diamond
2022 Q2 Czech Republic ZZS PARDUBICKÉHO KRAJE Platinum
2021 Q3 Czech Republic ZZS PARDUBICKÉHO KRAJE Platinum
2023 Q3 Czech Republic ZZS PLZEŇSKÉHO KRAJE Diamond
2023 Q1 Czech Republic ZZS ZLÍNSKÉHO KRAJE Diamond
2022 Q2 Czech Republic ZZS ZLÍNSKÉHO KRAJE Diamond
2023 Q1 Czech Republic ZZS ÚSTECKÉHO KRAJE Diamond
2022 Q2 Czech Republic ZZS ÚSTECKÉHO KRAJE Diamond
2023 Q2 Slovakia ZAMED (EMS) Diamond
2023 Q1 Slovakia ZAMED (EMS) Diamond
2022 Q4 Slovakia ZAMED (EMS) Diamond
2022 Q3 Slovakia ZAMED (EMS) Diamond
2022 Q2 Slovakia ZAMED (EMS) Platinum
2021 Q4 Slovakia ZAMED (EMS) Platinum
2021 Q3 Slovakia ZAMED (EMS) Platinum
2023 Q1 Slovakia ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN POPRAD A MARTIN Platinum
2023 Q1 Slovakia ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN TREBIŠOV A MICHALOVCE Diamond
2022 Q2 Slovakia ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN TREBIŠOV A MICHALOVCE Diamond
2023 Q2 Slovakia ZÁCHRANNÁ ZDRAVOTNÁ SLUŽBA BRATISLAVA (EMS) Platinum
2023 Q2 Ukraine СOMMUNAL NONCOMMERCIAL ENTERPRISE OF KHARKIV REGIONAL COUNCIL "EMERGENCY MEDICAL CARE AND DISASTER MEDICINE CENTER" Diamond
2023 Q1 Ukraine СOMMUNAL NONCOMMERCIAL ENTERPRISE OF KHARKIV REGIONAL COUNCIL "EMERGENCY MEDICAL CARE AND DISASTER MEDICINE CENTER" Platinum
2022 Q4 Ukraine СOMMUNAL NONCOMMERCIAL ENTERPRISE OF KHARKIV REGIONAL COUNCIL "EMERGENCY MEDICAL CARE AND DISASTER MEDICINE CENTER" Platinum
2021 Q4 Ukraine СOMMUNAL NONCOMMERCIAL ENTERPRISE OF KHARKIV REGIONAL COUNCIL "EMERGENCY MEDICAL CARE AND DISASTER MEDICINE CENTER" Gold

Criteria

 

The awards criteria are based on international guidelines and the experience of our international EMS Steering Committee. To qualify for an award, EMS services must:

  • Have a formal Stroke Protocol in place
  • Offer an established annual Stroke Educational/refresher program
  • Make use of specific stroke scales in the management of their stroke patients
  • Submit data for at least 30 consecutive stroke patients managed by their service during the previous quarter

 

  Gold
Status
Platinum
Status
Diamond
Status
Award level criteria Registration
criteria met
Registration
criteria met
Registration
criteria met
Median time on scene (Minutes) 31-35 min 25-30 min <25 min
% Prenotification to hospital 85% 90% 95%
% of patients delivered to stroke ready hospitals 85% 90% 95%
% of patients where medication details are reported 85% 90% 95%
% patients where time last known normal is reported 85% 90% 95%

The process in detail

Once the EMS Service has met the criteria they can begin to follow a simple and fair process to join the awards program. If any of the inclusion criteria is not met by the EMS Services, they can contact their local Angels to assist to put in place.

Register

Their first task is to register with the RES-Q Registry. This helps ensure that all participants are benchmarked against the same criteria.

Data

The EMS Angels Awards spreadsheet is provided to local EMS companies or services. This will be used to standardise the data and to ensure that patient level data is not shared outside of the organisation.

Reports

The EMS Service creates a standardised report that extracts the relevant data from their existing systems. At the end of each quarter they can then export the bulk data from their systems using this report and simply paste the data into the EMS Awards Spreadsheet.

30 Patients

In order to qualify for an award, the data should cover at least 30 consecutive stroke patients in any one quarter.

Awards

The spreadsheet then automatically calculates the Regional EMS Service's award status according to the ESO Angels Award Criteria. It also provides some important visualisations which can be used by EMS services to easily identify areas for improvement.

Secure

To ensure data security and patient anonymity, only the cumulative data from the EMS Service - as calculated by the EMS Awards Spreadsheet - is captured on the RES-Q platform. RES-Q will use this cumulative data to start the awards approval process and to create dashboards for national and international benchmarking.

Download resources

Have you won an award? Download a suite of materials to promote your hospital in social media and PR activities.

EMS

EMS Gold Award Press Pack

Download
EMS

EMS Platinum Award Press Pack

Download
EMS

EMS Diamond Award Press Pack

Download

Honours wall

The Angels Initiative is proud to honour the winners of the ESO and WSO Angels Awards, the EMS Angels Awards and the Spirit of Excellence Awards.