EMS Angels Awards

Award winners

Quarter

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Award Status

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Quarter	Country	Hospital	Award Status
	Argentina	EMERGD 158 - MEDICAL & HEALTH -
	Uruguay	RED DE ATENCION PRIMARIA METROPOLITANA EMERGENCIA
	Argentina	107- TUCUMÁN
	Argentina	ACTIVA EMERGENCIAS MEDICAS \| BARILOCHE
	Uruguay	ASSE-SAME 105
	Argentina	ALERTA EMERGENCIAS MÉDICAS S.A.
	Argentina	AMBULANCIAS MEDICAS NORTE
	Uruguay	AVANZA
	Argentina	BOMBEROS VOLUNTARIOS DE LAS HIGUERAS
	Argentina	BOMBERO VOLUNTARIO SAN MARTIN MENDOZA
	Argentina	BOMBEROS VOLUNTARIOS DE BELL VILLE
	Argentina	BOMBEROS VOLUNTARIOS DE ROSARIO
	Argentina	BOMBEROS DE LA CIUDAD
2023 Q1	Italy	CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA	Diamond
2022 Q4	Italy	CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA	Platinum
2022 Q3	Italy	CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA	Gold
2022 Q2	Italy	CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA	Diamond
2022 Q1	Italy	CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA	Diamond
2021 Q4	Italy	CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA	Platinum
2022 Q2	Italy	CENTRALE OPERATIVA 118 FIRENZE-PRATO - USL TOSCANA CENTRO	Gold
2022 Q1	Italy	CENTRALE OPERATIVA 118 FIRENZE-PRATO - USL TOSCANA CENTRO	Platinum
2021 Q4	Italy	CENTRALE OPERATIVA 118 FIRENZE-PRATO - USL TOSCANA CENTRO	Platinum
2022 Q2	Italy	CENTRALE OPERATIVA 118 LECCE - ASL LECCE	Platinum
2021 Q4	Italy	CENTRALE OPERATIVA 118 LECCE - ASL LECCE	Platinum
2021 Q2	Italy	CENTRALE OPERATIVA 118 LECCE - ASL LECCE	Diamond
2022 Q4	Italy	CENTRALE OPERATIVA 118 NOVARA	Diamond
2022 Q2	Italy	CENTRALE OPERATIVA 118 NOVARA	Platinum
2023 Q2	Italy	CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO	Platinum
2023 Q1	Italy	CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO	Diamond
2022 Q4	Italy	CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO	Platinum
2022 Q1	Ukraine	COMMUNAL ENTERPRISE "VOLYN REGIONAL CENTER OF EMERGENCY MEDICAL AID AND DISASTER MEDICINE" OF THE VOLYN REGIONAL COUNCIL	Platinum
	Argentina	CUERPO ARGENTINO DE SOCORRISMO Y ASISTENCIA (CASA)
	Uruguay	CARDIO MÓVIL
	Argentina	CARDIOCOR-CARDIOCOR - SERVICIO DE EMERGENCIAS EN PARANÁ
	Argentina	CENTRAL DE EMERGENCIAS, USHUAIA, TIERRA DEL FUEGO, ARGENTINA.
2022 Q2	Italy	CENTRALE OPERATIVA 118 EMILIA EST MODENA	Gold
2022 Q1	Italy	CENTRALE OPERATIVA 118 EMILIA EST MODENA	Gold
	Mexico	CENTRO REGULADOR DE URGENCIAS MÉDICAS MORELOS
	Argentina	CENTRO DE EMERGENCIAS MÉDICAS CAÑADA DE GOMEZ.
	Colombia	CRUZ ROJA COLOMBIANA
	Ecuador	CRUZ ROJA ECUATORIANA - VP
	Ecuador	CUERPO DE BOMBEROS - VP
	Argentina	DATUM S.A / ITA AMBULANCIAS
	Argentina	DEMM 107-CORDOBA
	Argentina	DAR SALUD
	Colombia	DEFENSA CIVIL COLOMBIANA
	Argentina	DIRECCIÓN NACIONAL DE EMERGENCIAS SANITARIAS
	Argentina	ECCO EMERGENCIA Y PREVENCIÓN-MENDOZA
	Argentina	ECI-EMERGENCIAS MÉDICAS MENDOZA
	Argentina	EMEC SRL.
	Argentina	EMI- EMERGENCIAS
	Argentina	EMI- EMERGENCIAS
	Uruguay	EMMI
2022 Q4	Malaysia	EMS (EMERGENCY MEDICAL SERVICES) HOSPITAL TUANKU JA'AFAR	Platinum
	Argentina	ECCO EMERGENCIAS
	Argentina	ECCO ROSARIO
	Argentina	EMERGENCIA PINAMAR SRL
	Argentina	EMERGENCIA SUB CABECERA CONCORDIA 107
	Argentina	EMERGENCIAS 107-CHUBUT
	Argentina	EMERGENCIAS MÉDICAS DE AMOR Y PAZ
	Argentina	EMERGENCIAS S.A.
	Chile	FUNDACIÓN GRUPO 9 ESPECIALIDADES Y EMERGENCIAS TÉCNICAS
	Argentina	FUNDACIÓN PARAMEDIC
	Argentina	GRUPO PARAVACHASCA SALUD
	Colombia	GYO MEDICAL I P S S A S
	South Africa	GAUTENG PROVINCIAL EMERGENCY MEDICAL SERVICES, 4 HOSPITAL STREET, JOHANNESBURG
	Colombia	GLOBAL LIFE AMBULANCIAS CALLE 163# 16C-62, 110131
	Argentina	GRUPO SEMEC S.R.L
	Chile	HELP AMBULANCIAS
	Ecuador	INSTITUTO ECUATORIANO DE SEGURIDAD SOCIAL - VP
	Ecuador	INSTITUTO SUPERIOR UNIVERSITARIO STANFORD
	South Africa	KWAZULU NATAL PRIVATE AMBULANCE ASSOCIATION.
	Argentina	LA FE EMERGENCIAS
	South Africa	LENMED EMC
	Argentina	MEDIC
	Argentina	MEDIZIN DE SERVICIOS S.A.
	Ecuador	MINISTERIO DE DEFENSA NACIONAL - VP
	Ecuador	MINISTERIO DE SALUD PÚBLICA - VP
	Argentina	MÁS VIDA (EMERGENCIAS)
2022 Q2	Hungary	NATIONAL AMBULANCE SERVICE (CENTRAL HUNGARY REGION)	Gold
2022 Q1	Hungary	NATIONAL AMBULANCE SERVICE (CENTRAL HUNGARY REGION)	Gold
2022 Q2	Hungary	NATIONAL AMBULANCE SERVICE (CENTRAL TRANSDANUBIA REGION)	Gold
2022 Q2	Hungary	NATIONAL AMBULANCE SERVICE (NORTHERN HUNGARY REGION)	Gold
2022 Q2	Hungary	NATIONAL AMBULANCE SERVICE (SOUTHERN GREAT PLAIN REGION)	Diamond
2022 Q1	Hungary	NATIONAL AMBULANCE SERVICE (SOUTHERN GREAT PLAIN REGION)	Platinum
2022 Q2	Hungary	NATIONAL AMBULANCE SERVICE (SOUTHERN TRANSDANUBIA REGION)	Gold
2022 Q2	Hungary	NATIONAL AMBULANCE SERVICE (WESTERN TRANSDANUBIA REGION)	Gold
	Argentina	PLUS EMERGENCIAS
	Poland	POGOTOWIE RATUNKOWE W JELENIEJ GÓRZE
2022 Q3	Poland	POGOTOWIE RATUNKOWE W WAŁBRZYCHU	Platinum
	Ecuador	POLICÍA NACIONAL - VP
2023 Q1	Slovakia	RZP, A.S. (EMS)	Diamond
2022 Q4	Slovakia	RZP, A.S. (EMS)	Diamond
2022 Q2	Slovakia	RZP, A.S. (EMS)	Diamond
	Uruguay	RUSSOMANDO-EMERGENCIAS MÉDICAS
	Argentina	SALUDIA \|
	Argentina	SAME
	Argentina	SAME AVELLANEDA
	Argentina	SAME BUENOS AIRES
	Argentina	SAME CATAMARCA
	Chile	SAMU ANTOFAGASTA
	Uruguay	SAPP -EMERGENCIA MÒVIL
	Paraguay	SASA S.R.L.
	Spain	SEM (SISTEMA D'EMERGÈNCIES MÉDIQUES) CATALUÑA
	Argentina	SEM SAN MARTÍN
	Argentina	SEMEBA-SERVICIOS DE EMERGENCIAS MEDICAS BUENOS AIRES
	Uruguay	SEMIC – EMERGENCIA MÉDICA MÓVIL
	Argentina	SEMPRO-SAN LUIS
	Argentina	SEMU- SISTEMA DE EMERGENCIAS MUNICIPAL
	Argentina	SET 107 SANTA FE
	Argentina	SIEN
	Argentina	SIES (SISTEMA INTEGRADO DE EMERGENCIAS SANITARIAS)PROVINCIA DE BUENOS AIRES
	Uruguay	SIET-PAYSANDÚ_SERVICIO INTEGRAL DE EMERGENCIA Y TRASLADO
	Argentina	SIEMPRE -SISTEMA DE EMERGENCIAS PREHOSPITALARIO
	Uruguay	SIMC EMERGENCIA MÓVIL COLONIA
	Uruguay	SUAT - EMERGENCIA MÓVIL
	Argentina	SUM \| SERVICIOS DE URGENCIAS MÉDICAS S.A.
2022 Q1	Spain	SUMMA112 (SERVICIO DE URGENCIA MÉDICA DE MADRID)	Gold
2021 Q3	Spain	SUMMA112 (SERVICIO DE URGENCIA MÉDICA DE MADRID)	Gold
	Argentina	SAME 107
	Argentina	SANTIAGO EMERGENCIAS MÉDICAS
	Uruguay	SATS EMERGENCIA MÉDICA
	Ecuador	SECRETARIA DE GESTIÓN DE RIESGOS - VP
	Argentina	SEMZAR- EMERGENCIAS
	Argentina	SERVICIO DE EMERGENCIA COORDINADO-MENDOZA
	Argentina	SERVICIO DE EMERGENCIAS 107 CÓRDOBA
	Paraguay	SERVICIO DE EMERGENCIAS MÉDICA EXTRAHOSPITALARIA SEME 14
	Argentina	SERVICIO DE EMERGENCIAS DE TIGRE
	Argentina	SERVICIO DE EMERGENCIA- EMMA
	Argentina	SERVICIO PREHOSPITALARIO SIES
	Uruguay	SISTEMA DE EMERGENCIA MEDICO MOVIL - TACUAREMBÓ
	Argentina	SISTEMA INTEGRAL DE ATENCIÓN RIONEGRINA DE MEDICINA DE EMERGENCIAS (SIARME)
	Uruguay	SOLIDAR SAS. EMERGENCIA MÓVIL.
	Poland	STACJA POGOTOWIA RATUNKOWEGO 105. KRESOWY SZPITAL WOJSKOWY W ŻARACH
2022 Q4	Poland	SZPITAL ŚW. ŁUKASZA W BOLESŁAWCU - ZRM	Diamond
2022 Q2	Poland	SZPITAL ŚW. ŁUKASZA W BOLESŁAWCU - ZRM	Platinum
	Argentina	UCB EMERGENCIAS
	Uruguay	UCM
	Uruguay	UDEMM (EMERGENCIA MOVIL)
2022 Q4	Italy	UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA	Diamond
2022 Q2	Italy	UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA	Gold
	Argentina	UPA-FLORENCIO VARELA
	Argentina	UNIDAD CENTRAL TRASLADOS MISIONES
	Argentina	UNIDAD CORONARIA MÓVIL QUILMES
2022 Q2	Spain	URGENCIAS SANITARIAS 061 GALICIA	Diamond
2021 Q3	Spain	URGENCIAS SANITARIAS 061 GALICIA	Diamond
	Argentina	URGENCIAS Y EMERGENCIAS UEM CURUZU CUATIA
	Argentina	VITTAL-SOCORRO MÉDICO PRIVADO S.A.
	Uruguay	VIVEM - EMERGENCIA MÉDICA SORIANO.
2022 Q2	Poland	WOJEWODZKA STACJA RATOWNICTWA MEDYCZNEGO W ŁODZI	Platinum
2022 Q2	Poland	WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W PRZEMYŚLU SPZOZ	Diamond
2022 Q3	Poland	WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W RZESZOWIE	Platinum
2022 Q1	Ukraine	ZHYTOMYR REGIONAL CENTER COUNCIL'S COMMUNAL NON-PROFIT ENTERPRISE "EMERGENCY AND CATASTROPHE MEDICAL ASSISTANCE CENTER"	Gold
2022 Q2	Czech Republic	ZZS JIHOMORAVSKÉHO KRAJE	Diamond
2021 Q3	Czech Republic	ZZS JIHOMORAVSKÉHO KRAJE	Diamond
2022 Q4	Czech Republic	ZZS JIHOČESKÉHO KRAJE	Platinum
2022 Q3	Czech Republic	ZZS JIHOČESKÉHO KRAJE	Platinum
2022 Q2	Czech Republic	ZZS JIHOČESKÉHO KRAJE	Platinum
2022 Q4	Czech Republic	ZZS KRAJE VYSOČINA	Diamond
2022 Q2	Czech Republic	ZZS MORAVSKOSLEZSKÉHO KRAJE	Diamond
2021 Q3	Czech Republic	ZZS MORAVSKOSLEZSKÉHO KRAJE	Diamond
2022 Q2	Czech Republic	ZZS PARDUBICKÉHO KRAJE	Platinum
2021 Q3	Czech Republic	ZZS PARDUBICKÉHO KRAJE	Platinum
2022 Q2	Czech Republic	ZZS ZLÍNSKÉHO KRAJE	Diamond
2022 Q2	Czech Republic	ZZS ÚSTECKÉHO KRAJE	Diamond
2023 Q1	Slovakia	ZAMED (EMS)	Diamond
2022 Q3	Slovakia	ZAMED (EMS)	Diamond
2022 Q2	Slovakia	ZAMED (EMS)	Platinum
2021 Q4	Slovakia	ZAMED (EMS)	Platinum
2021 Q3	Slovakia	ZAMED (EMS)	Platinum
	Slovakia	ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN POPRAD A MARTIN
2023 Q1	Slovakia	ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN TREBIŠOV A MICHALOVCE	Diamond
2022 Q2	Slovakia	ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN TREBIŠOV A MICHALOVCE	Diamond
2021 Q4	Ukraine	GOLD AWARD	Gold

Criteria

The awards criteria are based on international guidelines and the experience of our international EMS Steering Committee. To qualify for an award, EMS services must:

Have a formal Stroke Protocol in place
Offer an established annual Stroke Educational/refresher program
Make use of specific stroke scales in the management of their stroke patients
Submit data for at least 30 consecutive stroke patients managed by their service during the previous quarter

	Gold Status	Platinum Status	Diamond Status
Award level criteria	Registration criteria met	Registration criteria met	Registration criteria met
Median time on scene (Minutes)	31-35 min	25-30 min	<25 min
% Prenotification to hospital	85%	90%	95%
% of patients delivered to stroke ready hospitals	85%	90%	95%
% of patients where medication details are reported	85%	90%	95%
% patients where time last known normal is reported	85%	90%	95%

The process in detail

Once the EMS Service has met the criteria they can begin to follow a simple and fair process to join the awards program. If any of the inclusion criteria is not met by the EMS Services, they can contact their local Angels to assist to put in place.

Their first task is to register with the RES-Q Registry. This helps ensure that all participants are benchmarked against the same criteria.

Data

The EMS Angels Awards spreadsheet is provided to local EMS companies or services. This will be used to standardise the data and to ensure that patient level data is not shared outside of the organisation.

Reports

The EMS Service creates a standardised report that extracts the relevant data from their existing systems. At the end of each quarter they can then export the bulk data from their systems using this report and simply paste the data into the EMS Awards Spreadsheet.

30 Patients

In order to qualify for an award, the data should cover at least 30 consecutive stroke patients in any one quarter.

Awards

The spreadsheet then automatically calculates the Regional EMS Service's award status according to the ESO Angels Award Criteria. It also provides some important visualisations which can be used by EMS services to easily identify areas for improvement.

Secure

To ensure data security and patient anonymity, only the cumulative data from the EMS Service - as calculated by the EMS Awards Spreadsheet - is captured on the RES-Q platform. RES-Q will use this cumulative data to start the awards approval process and to create dashboards for national and international benchmarking.