EMS Angels awards

The EMS Angels Awards promote quality monitoring as a means to standardize and optimize prehospital stroke care by helping EMS companies identify and target areas for improvement. The awards provide an opportunity to recognize the best-performing providers of prehospital stroke care, and create an international EMS stroke community.

More information

User Guide to RES-Q (only available in English)

 

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Award winners

Click on a column heading to sort the awards

Quarter Country EMS Award Status Sort descending
2024 Q2 Italy CENTRALE OPERATIVA 118 EMILIA EST MODENA Gold
2022 Q1 Spain SUMMA (SERVICIO DE URGENCIAS MÉDICAS DE MADRID) 112 Gold
2023 Q4 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Gold
2024 Q2 Brazil SAMU MANAUS Gold
2022 Q2 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL TRANSDANUBIA REGION) Gold
2022 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 HUELVA Gold
2024 Q1 Spain SUMMA (SERVICIO DE URGENCIAS MÉDICAS DE MADRID) 112 Gold
2022 Q2 Hungary NATIONAL AMBULANCE SERVICE (NORTHERN HUNGARY REGION) Gold
2024 Q1 Spain EMERGENCIAS 061 CANTABRIA Gold
2023 Q2 Italy UOC CENTRALE OPERATIVA 118 SUEM TREVISO Gold
2022 Q3 Portugal INEM - DELEGAÇÃO REGIONAL DO CENTRO Gold
2024 Q3 Vietnam EMS 115 HCM Gold
2024 Q2 Czech Republic ZZS OLOMOUCKÉHO KRAJE Gold
2022 Q2 Hungary NATIONAL AMBULANCE SERVICE (WESTERN TRANSDANUBIA REGION) Gold
2024 Q2 Italy CENTRALE OPERATIVA 118 SUEM ROVIGO Gold
2022 Q3 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Gold
2024 Q1 Italy CENTRALE OPERATIVA 118 LA SPEZIA Gold
2022 Q2 Italy CENTRALE OPERATIVA 118 FIRENZE-PRATO - USL TOSCANA CENTRO Gold
2021 Q3 Spain SISTEMA D’EMERGÈNCIES MÈDIQUES CATALUNYA Gold
2022 Q1 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL HUNGARY REGION) Gold
2023 Q2 Vietnam EMS CENTER 115 DA NANG Gold
2021 Q3 Romania SERVICIUL DE AMBULANTA BUCURESTI - ILFOV Gold
2021 Q4 Ukraine КНП ХОР "ЦЕМД ТА МК" Gold
2024 Q3 Brazil SAMU GRAVATAI - RS Gold
2024 Q2 South Africa NETCARE 911 GAUTENG Gold
2022 Q2 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL HUNGARY REGION) Gold
2022 Q1 Italy CENTRALE OPERATIVA 118 EMILIA EST MODENA Gold
2024 Q3 South Africa NETCARE 911 GAUTENG Gold
2022 Q2 Italy UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA Gold
2022 Q2 Italy CENTRALE OPERATIVA 118 EMILIA EST MODENA Gold
2024 Q2 Italy CO 118 ASCOLI PICENO Gold
2022 Q2 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN TRANSDANUBIA REGION) Gold
2022 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÁDIZ Gold
2024 Q1 Spain GUETS 112 CASTILLA-LA MANCHA Gold
2023 Q3 South Africa NETCARE 911 KWAZULU NATAL Gold
2024 Q1 Spain EMERGENCIAS SANITARIAS DE CASTILLA Y LEÓN Gold
2023 Q4 Italy CENTRALE OPERATIVA 118 EMILIA EST MODENA Gold
2021 Q3 Spain SUMMA (SERVICIO DE URGENCIAS MÉDICAS DE MADRID) 112 Gold
2023 Q3 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Gold
2024 Q1 Brazil SAMU MANAUS Gold
2024 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÁDIZ Diamond
2022 Q2 Czech Republic ZZS ZLÍNSKÉHO KRAJE Diamond
2024 Q1 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN TRANSDANUBIA REGION) Diamond
2024 Q1 Ukraine ХМЕЛЬНИЦЬКИЙ ОБЛАСНИЙ ЦЕНТР ЕКСТРЕНОЇ МЕДИЧНОЇ ДОПОМОГИ ТА МЕДИЦИНИ КАТАСТРОФ Diamond
2024 Q2 Ukraine КНП ХОР "ЦЕМД ТА МК" Diamond
2023 Q3 Czech Republic ZZS JIHOČESKÉHO KRAJE Diamond
2023 Q1 Spain SAMU 061 ISLAS BALEARES Diamond
2023 Q4 Italy UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA Diamond
2022 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÓRDOBA Diamond
2024 Q2 Brazil SAMU SAPUCAIA DO SUL - RS Diamond
2024 Q1 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN GREAT PLAIN REGION) Diamond
2024 Q2 Czech Republic ZZS PARDUBICKÉHO KRAJE Diamond
2023 Q2 Poland SZPITAL ŚW. ŁUKASZA W BOLESŁAWCU - ZRM Diamond
2024 Q1 Slovakia ZAMED (EMS) Diamond
2024 Q1 Spain FPUS-061 PONTEVEDRA Diamond
2024 Q3 Uruguay EMERGENCIA UNO Diamond
2024 Q1 Portugal INEM - DELEGAÇÃO REGIONAL DO ALGARVE Diamond
2024 Q1 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Diamond
2023 Q1 Czech Republic ZZS ZLÍNSKÉHO KRAJE Diamond
2024 Q3 Brazil SAMU MANAUS Diamond
2024 Q3 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN TRANSDANUBIA REGION) Diamond
2023 Q3 Czech Republic ZZS PLZEŇSKÉHO KRAJE Diamond
2024 Q1 Ukraine КНП ХОР "ЦЕМД ТА МК" Diamond
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL TRANSDANUBIA REGION) Diamond
2024 Q2 Czech Republic ZZS JIHOČESKÉHO KRAJE Diamond
2024 Q1 Spain SAMU 061 ISLAS BALEARES Diamond
2024 Q1 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Diamond
2022 Q4 Portugal INEM - DELEGAÇÃO REGIONAL DO CENTRO Diamond
2024 Q2 Italy UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA Diamond
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÓRDOBA Diamond
2024 Q3 Brazil SAMU SAPUCAIA DO SUL - RS Diamond
2024 Q3 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN GREAT PLAIN REGION) Diamond
2024 Q3 South Africa IPSS MEDICAL RESCUE Diamond
2022 Q4 Czech Republic ZZS KRAJE VYSOČINA Diamond
2023 Q3 Italy CENTRALE OPERATIVA 118 ASL AVELLINO Diamond
2024 Q3 Vietnam EMS CENTER 115 DA NANG Diamond
2023 Q4 Poland SZPITAL ŚW. ŁUKASZA W BOLESŁAWCU - ZRM Diamond
2022 Q4 Italy CENTRALE OPERATIVA 118 NOVARA Diamond
2024 Q2 Slovakia ZAMED (EMS) Diamond
2024 Q2 Brazil SAMU SUMARÉ Diamond
2024 Q3 Portugal INEM - DELEGAÇÃO REGIONAL DO ALGARVE Diamond
2024 Q1 Czech Republic ZZS ZLÍNSKÉHO KRAJE Diamond
2023 Q3 Brazil SAMU RIBEIRÃO PRETO Diamond
2023 Q1 Czech Republic ZZS KARLOVARSKÉHO KRAJE Diamond
2024 Q1 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL TRANSDANUBIA REGION) Diamond
2023 Q1 Italy CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO Diamond
2022 Q2 Czech Republic ZZS ÚSTECKÉHO KRAJE Diamond
2024 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÓRDOBA Diamond
2024 Q2 Italy CENTRALE OPERATIVA 118 SAVONA Diamond
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (NORTHERN GREAT PLAIN REGION) Diamond
2022 Q2 Slovakia RZP, A.S. (EMS) Diamond
2023 Q2 Italy CENTRALE OPERATIVA 118 NOVARA Diamond
2024 Q3 Slovakia ZAMED (EMS) Diamond
2024 Q3 Brazil SAMU SUMARÉ Diamond
2022 Q1 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Diamond
2021 Q3 Spain URGENCIAS SANITARIAS 061 GALICIA Diamond
2024 Q2 Brazil SAMU RIBEIRÃO PRETO Diamond
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (NORTHERN HUNGARY REGION) Diamond
2023 Q2 Czech Republic ZZS KARLOVARSKÉHO KRAJE Diamond
2024 Q3 Argentina DIRECCIÓN NACIONAL DE EMERGENCIAS SANITARIAS Diamond
2024 Q3 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL TRANSDANUBIA REGION) Diamond
2023 Q1 Czech Republic ZZS ÚSTECKÉHO KRAJE Diamond
2024 Q2 Italy UOC CENTRALE OPERATIVA 118 SUEM TREVISO Diamond
2023 Q2 Italy ET 118 FERRARA Diamond
2022 Q4 Portugal INEM - INSTITUTO NACIONAL DE EMERGÊNCIA MÉDICA Diamond
2024 Q2 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÓRDOBA Diamond
2024 Q1 Hungary NATIONAL AMBULANCE SERVICE (NORTHERN GREAT PLAIN REGION) Diamond
2023 Q2 Czech Republic ZZS KRAJE VYSOČINA Diamond
2023 Q4 Italy CENTRALE OPERATIVA 118 ASL AVELLINO Diamond
2022 Q4 Slovakia RZP, A.S. (EMS) Diamond
2023 Q4 Italy CENTRALE OPERATIVA 118 NOVARA Diamond
2022 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 MÁLAGA Diamond
2024 Q3 Brazil SAMU VOTUPORANGA Diamond
2022 Q2 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Diamond
2022 Q2 Spain URGENCIAS SANITARIAS 061 GALICIA Diamond
2021 Q3 Czech Republic ZZS MORAVSKOSLEZSKÉHO KRAJE Diamond
2023 Q4 Italy CENTRALE OPERATIVA 118 LA SPEZIA Diamond
2024 Q1 Hungary NATIONAL AMBULANCE SERVICE (NORTHERN HUNGARY REGION) Diamond
2024 Q2 Malaysia EMS (EMERGENCY MEDICAL SERVICES) HOSPITAL TUANKU JA'AFAR Diamond
2024 Q1 Czech Republic ZZS KARLOVARSKÉHO KRAJE Diamond
2023 Q4 Italy CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO Diamond
2024 Q1 Czech Republic ZZS ÚSTECKÉHO KRAJE Diamond
2024 Q1 Brazil SAMU CURITIBA - PR Diamond
2022 Q1 Spain UME 5.1 Y H 5.1 ESEX 112 CÁCERES Diamond
2022 Q1 Portugal INEM - DELEGAÇÃO REGIONAL DO CENTRO Diamond
2024 Q3 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÓRDOBA Diamond
2024 Q3 Hungary NATIONAL AMBULANCE SERVICE (NORTHERN GREAT PLAIN REGION) Diamond
2024 Q1 Italy CENTRALE OPERATIVA 118 ASL AVELLINO Diamond
2023 Q1 Slovakia RZP, A.S. (EMS) Diamond
2024 Q2 Italy CENTRALE OPERATIVA 118 NOVARA Diamond
2024 Q2 Colombia TRASLADOS SECUNDARIOS SUBRED NORTE Diamond
2023 Q1 Spain URGENCIAS SANITARIAS 061 GALICIA Diamond
2022 Q2 Czech Republic ZZS MORAVSKOSLEZSKÉHO KRAJE Diamond
2024 Q3 Hungary NATIONAL AMBULANCE SERVICE (NORTHERN HUNGARY REGION) Diamond
2024 Q2 Czech Republic ZZS KARLOVARSKÉHO KRAJE Diamond
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (WESTERN TRANSDANUBIA REGION) Diamond
2024 Q2 Brazil SAMU CURITIBA - PR Diamond
2022 Q2 Poland WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W PRZEMYŚLU SPZOZ Diamond
2023 Q1 Spain UME 5.1 Y H 5.1 ESEX 112 CÁCERES Diamond
2022 Q3 Slovakia ZAMED (EMS) Diamond
2022 Q1 Spain FPUSG-061 OURENSE Diamond
2022 Q2 Slovakia ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN TREBIŠOV A MICHALOVCE Diamond
2023 Q4 Slovakia RZP, A.S. (EMS) Diamond
2023 Q2 Ukraine COMMUNAL ENTERPRISE "VOLYN REGIONAL CENTER OF EMERGENCY MEDICAL AID AND DISASTER MEDICINE" OF THE VOLYN REGIONAL COUNCIL Diamond
2024 Q3 Italy CENTRALE OPERATIVA 118 NOVARA Diamond
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 SEVILLA Diamond
2024 Q3 Colombia TRASLADOS SECUNDARIOS SUBRED NORTE Diamond
2024 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 GRANADA Diamond
2023 Q1 Czech Republic ZZS MORAVSKOSLEZSKÉHO KRAJE Diamond
2024 Q1 Spain FUNDACIÓN PÚBLICA URXENCIAS SANITARIAS DE GALICIA - 061 LUGO Diamond
2023 Q1 Spain SERVICIO EMERGENCIAS SANITARIAS 061 LA RIOJA Diamond
2024 Q3 Czech Republic ZZS KARLOVARSKÉHO KRAJE Diamond
2024 Q1 Spain SERVICIO DE EMERGENCIAS SANITARIAS DE LA COMUNIDAD VALENCIANA (SESCV) Diamond
2024 Q1 Hungary NATIONAL AMBULANCE SERVICE (WESTERN TRANSDANUBIA REGION) Diamond
2024 Q3 Italy CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO Diamond
2024 Q3 Czech Republic ZZS KRÁLOVÉHRADECKÉHO KRAJE Diamond
2024 Q3 Brazil SAMU CURITIBA - PR Diamond
2023 Q1 Slovakia ZAMED (EMS) Diamond
2023 Q1 Spain FPUSG-061 OURENSE Diamond
2023 Q1 Slovakia ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN TREBIŠOV A MICHALOVCE Diamond
2022 Q1 Spain SISTEMA D’EMERGÈNCIES MÈDIQUES CATALUNYA Diamond
2022 Q4 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Diamond
2021 Q3 Czech Republic ZZS JIHOMORAVSKÉHO KRAJE Diamond
2024 Q2 South Africa HATZOLAH EMS Diamond
2024 Q1 Slovakia RZP, A.S. (EMS) Diamond
2023 Q4 Ukraine KYIV EMERGENCY MEDICINE CENTER Diamond
2023 Q2 Czech Republic ZZS MORAVSKOSLEZSKÉHO KRAJE Diamond
2022 Q1 Spain SERVICIO EMERGENCIAS SANITARIAS 061 LA RIOJA Diamond
2024 Q3 Hungary NATIONAL AMBULANCE SERVICE (WESTERN TRANSDANUBIA REGION) Diamond
2023 Q4 Italy CENTRALE OPERATIVA 118 LANCIANO-CHIETI-VASTO Diamond
2023 Q1 Poland WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W RZESZOWIE Diamond
2024 Q2 Spain UME 5.1 Y H 5.1 ESEX 112 CÁCERES Diamond
2022 Q4 Slovakia ZAMED (EMS) Diamond
2024 Q1 Spain FPUSG-061 OURENSE Diamond
2024 Q2 Brazil SAMU JOINVILLE - SC Diamond
2023 Q1 Spain SISTEMA D’EMERGÈNCIES MÈDIQUES CATALUNYA Diamond
2023 Q1 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Diamond
2022 Q2 Czech Republic ZZS JIHOMORAVSKÉHO KRAJE Diamond
2024 Q3 South Africa HATZOLAH EMS Diamond
2024 Q3 Romania SERVICIUL JUDETEAN DE AMBULANTA IASI Diamond
2022 Q3 Romania SERVICIUL DE AMBULANTA BUCURESTI - ILFOV Diamond
2024 Q3 Argentina ACUDIR EMERGENCIAS MÉDICAS Diamond
2024 Q2 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 SEVILLA Diamond
2024 Q3 Kazakhstan CITY AMBULANCE STATION OF ASTANA CITY Diamond
2022 Q4 Romania SERVICIUL DE AMBULANȚĂ JUDEȚEAN HARGHITA Diamond
2023 Q1 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Diamond
2024 Q1 Ukraine KYIV EMERGENCY MEDICINE CENTER Diamond
2024 Q1 Portugal INEM - DELEGAÇÃO REGIONAL DO CENTRO Diamond
2024 Q3 Italy AREUS - CENTRALE OPERATIVA 118 SUD SARDEGNA Diamond
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL HUNGARY REGION) Diamond
2024 Q1 Spain SERVICIO EMERGENCIAS SANITARIAS 061 LA RIOJA Diamond
2024 Q1 Italy CENTRALE OPERATIVA 118 LANCIANO-CHIETI-VASTO Diamond
2024 Q3 Poland WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W RZESZOWIE Diamond
2023 Q1 Spain 061 ARAGÓN Diamond
2023 Q2 Slovakia ZAMED (EMS) Diamond
2023 Q1 Spain FPUS-061 A CORUÑA Diamond
2024 Q1 Spain SISTEMA D’EMERGÈNCIES MÈDIQUES CATALUNYA Diamond
2023 Q1 Czech Republic ZZS JIHOMORAVSKÉHO KRAJE Diamond
2021 Q2 Italy CENTRALE OPERATIVA 118 LECCE - ASL LECCE Diamond
2023 Q4 Ukraine КОМУНАЛЬНЕ НЕКОМЕРЦІЙНЕ ПІДПРИЄМСТВО ЛЬВІВСЬКОЇ ОБЛАСНОЇ РАДИ ЛЬВІВСЬКИЙ ОБЛАСНИЙ ЦЕНТР ЕКСТРЕНОЇ МЕДИЧНОЇ ДОПОМОГИ ТА МЕДИЦИНИ КАТАСТРОФ Diamond
2023 Q2 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Diamond
2023 Q2 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Diamond
2022 Q4 Italy UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA Diamond
2024 Q3 Portugal INEM - DELEGAÇÃO REGIONAL DO CENTRO Diamond
2023 Q4 Brazil SAMU SAPUCAIA DO SUL - RS Diamond
2024 Q1 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL HUNGARY REGION) Diamond
2022 Q2 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN GREAT PLAIN REGION) Diamond
2022 Q2 Romania SERVICIUL DE AMBULANȚĂ JUDEȚEAN BIHOR Diamond
2023 Q1 Czech Republic ZZS PARDUBICKÉHO KRAJE Diamond
2024 Q2 Vietnam EMS CENTER 115 DA NANG Diamond
2024 Q1 Spain 061 ARAGÓN Diamond
2023 Q3 Slovakia ZAMED (EMS) Diamond
2024 Q1 Spain FPUS-061 A CORUÑA Diamond
2024 Q3 Brazil SAMU SERRA TALHADA - PE Diamond
2024 Q2 Czech Republic ZZS JIHOMORAVSKÉHO KRAJE Diamond
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN TRANSDANUBIA REGION) Diamond
2023 Q4 Ukraine ХМЕЛЬНИЦЬКИЙ ОБЛАСНИЙ ЦЕНТР ЕКСТРЕНОЇ МЕДИЧНОЇ ДОПОМОГИ ТА МЕДИЦИНИ КАТАСТРОФ Diamond
2023 Q2 Ukraine КНП ХОР "ЦЕМД ТА МК" Diamond
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÁDIZ Diamond
2023 Q2 Czech Republic ZZS JIHOČESKÉHO KRAJE Diamond
2024 Q3 Argentina SEMPRO-SAN LUIS Diamond
2023 Q1 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Diamond
2023 Q2 Italy UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA Diamond
2021 Q3 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÓRDOBA Diamond
2024 Q1 Brazil SAMU SAPUCAIA DO SUL - RS Diamond
2024 Q3 Hungary NATIONAL AMBULANCE SERVICE (CENTRAL HUNGARY REGION) Diamond
2023 Q1 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN GREAT PLAIN REGION) Diamond
2022 Q4 Czech Republic ZZS PARDUBICKÉHO KRAJE Diamond
2022 Q4 Poland SZPITAL ŚW. ŁUKASZA W BOLESŁAWCU - ZRM Diamond
2024 Q3 Argentina SAMEC Diamond
2023 Q4 Slovakia ZAMED (EMS) Diamond
2023 Q1 Spain FPUS-061 PONTEVEDRA Diamond
2024 Q3 Colombia CRUEMT Diamond
2022 Q2 Italy CENTRALE OPERATIVA 118 LECCE - ASL LECCE Platinum
2022 Q4 Italy CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO Platinum
2024 Q1 South Africa NETCARE 911 KWAZULU NATAL Platinum
2023 Q4 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Platinum
2022 Q1 Portugal INEM - INSTITUTO NACIONAL DE EMERGÊNCIA MÉDICA Platinum
2024 Q1 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Platinum
2024 Q2 South Africa IPSS MEDICAL RESCUE Platinum
2024 Q3 Poland BIELSKIE POGOTOWIE RATUNKOWE UL. EMILII PLATER 14 Platinum
2022 Q2 Italy CENTRALE OPERATIVA 118 NOVARA Platinum
2024 Q2 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÁDIZ Platinum
2023 Q1 Spain SUMMA (SERVICIO DE URGENCIAS MÉDICAS DE MADRID) 112 Platinum
2024 Q1 Italy CENTRALE OPERATIVA 118 LECCE - ASL LECCE Platinum
2023 Q2 Italy CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO Platinum
2024 Q2 South Africa NETCARE 911 WESTERN CAPE Platinum
2022 Q2 Portugal INEM - INSTITUTO NACIONAL DE EMERGÊNCIA MÉDICA Platinum
2022 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 ALMERÍA Platinum
2024 Q3 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Platinum
2022 Q4 Malaysia EMS (EMERGENCY MEDICAL SERVICES) HOSPITAL TUANKU JA'AFAR Platinum
2022 Q1 Romania SERVICIUL DE AMBULANTA JUDETEAN SIBIU Platinum
2024 Q2 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Platinum
2022 Q3 Portugal INEM - INSTITUTO NACIONAL DE EMERGÊNCIA MÉDICA Platinum
2021 Q3 Slovakia ZAMED (EMS) Platinum
2023 Q1 Czech Republic ZZS KRAJE VYSOČINA Platinum
2023 Q2 Italy CENTRALE OPERATIVA 118 ASL AVELLINO Platinum
2022 Q1 Ukraine COMMUNAL ENTERPRISE "VOLYN REGIONAL CENTER OF EMERGENCY MEDICAL AID AND DISASTER MEDICINE" OF THE VOLYN REGIONAL COUNCIL Platinum
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 ALMERÍA Platinum
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 HUELVA Platinum
2022 Q1 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Platinum
2023 Q1 Malaysia EMS (EMERGENCY MEDICAL SERVICES) HOSPITAL TUANKU JA'AFAR Platinum
2023 Q3 Italy CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO Platinum
2021 Q4 Italy CENTRALE OPERATIVA 118 FIRENZE-PRATO - USL TOSCANA CENTRO Platinum
2022 Q2 Portugal INEM - DELEGAÇÃO REGIONAL DO CENTRO Platinum
2021 Q4 Slovakia ZAMED (EMS) Platinum
2024 Q2 Italy SUES 118 CT-SR-RG Platinum
2022 Q1 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Platinum
2022 Q4 Ukraine COMMUNAL ENTERPRISE "VOLYN REGIONAL CENTER OF EMERGENCY MEDICAL AID AND DISASTER MEDICINE" OF THE VOLYN REGIONAL COUNCIL Platinum
2024 Q2 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 ALMERÍA Platinum
2024 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 HUELVA Platinum
2022 Q2 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Platinum
2024 Q3 Argentina SERVICIO DE EMERGENCIA COORDINADO-MENDOZA Platinum
2022 Q1 Italy CENTRALE OPERATIVA 118 FIRENZE-PRATO - USL TOSCANA CENTRO Platinum
2022 Q2 Poland WOJEWODZKA STACJA RATOWNICTWA MEDYCZNEGO W ŁODZI Platinum
2022 Q2 Slovakia ZAMED (EMS) Platinum
2022 Q2 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Platinum
2023 Q4 Czech Republic ZZS KRAJE VYSOČINA Platinum
2023 Q1 Ukraine COMMUNAL ENTERPRISE "VOLYN REGIONAL CENTER OF EMERGENCY MEDICAL AID AND DISASTER MEDICINE" OF THE VOLYN REGIONAL COUNCIL Platinum
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 MÁLAGA Platinum
2022 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 SEVILLA Platinum
2023 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 GRANADA Platinum
2022 Q3 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Platinum
2024 Q3 Malaysia EMS (EMERGENCY MEDICAL SERVICES) HOSPITAL TUANKU JA'AFAR Platinum
2023 Q2 Slovakia ZÁCHRANNÁ ZDRAVOTNÁ SLUŽBA BRATISLAVA (EMS) Platinum
2024 Q1 Italy CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO Platinum
2024 Q1 Czech Republic ZZS KRÁLOVÉHRADECKÉHO KRAJE Platinum
2023 Q2 Portugal INEM - DELEGAÇÃO REGIONAL DO CENTRO Platinum
2024 Q3 Italy CENTRALE OPERATIVA 118 SUEM ROVIGO Platinum
2022 Q3 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Platinum
2024 Q3 Czech Republic ZZS KRAJE VYSOČINA Platinum
2024 Q1 South Africa HATZOLAH EMS Platinum
2024 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 MÁLAGA Platinum
2021 Q4 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Platinum
2023 Q3 Ukraine KYIV EMERGENCY MEDICINE CENTER Platinum
2022 Q4 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Platinum
2022 Q3 Poland WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W RZESZOWIE Platinum
2024 Q1 Spain UME 5.1 Y H 5.1 ESEX 112 CÁCERES Platinum
2024 Q2 Italy CENTRALE OPERATIVA SUEM 118 PADOVA Platinum
2024 Q3 Argentina SAME 107 JUJUY Platinum
2024 Q1 Spain CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 SEVILLA Platinum
2022 Q4 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Platinum
2023 Q4 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Platinum
2023 Q4 Portugal INEM - DELEGAÇÃO REGIONAL DO CENTRO Platinum
2024 Q2 Italy AREUS - CENTRALE OPERATIVA 118 SUD SARDEGNA Platinum
2022 Q2 Czech Republic ZZS JIHOČESKÉHO KRAJE Platinum
2022 Q1 Romania SERVICIUL DE AMBULANȚĂ JUDEȚEAN HARGHITA Platinum
2023 Q4 Poland POGOTOWIE RATUNKOWE W LEGNICY Platinum
2021 Q3 Czech Republic ZZS PARDUBICKÉHO KRAJE Platinum
2023 Q3 Vietnam EMS CENTER 115 DA NANG Platinum
2022 Q4 Ukraine КНП ХОР "ЦЕМД ТА МК" Platinum
2023 Q3 Portugal INEM - DELEGAÇÃO REGIONAL DO SUL Platinum
2022 Q3 Czech Republic ZZS JIHOČESKÉHO KRAJE Platinum
2022 Q1 Hungary NATIONAL AMBULANCE SERVICE (SOUTHERN GREAT PLAIN REGION) Platinum
2024 Q1 Poland POGOTOWIE RATUNKOWE W LEGNICY Platinum
2022 Q2 Czech Republic ZZS PARDUBICKÉHO KRAJE Platinum
2023 Q4 Vietnam EMS CENTER 115 DA NANG Platinum
2024 Q3 Brazil SAMU JOINVILLE - SC Platinum
2023 Q2 Portugal INEM - DELEGAÇÃO REGIONAL DO NORTE Platinum
2023 Q1 Ukraine КНП ХОР "ЦЕМД ТА МК" Platinum
2024 Q2 Ecuador MINISTERIO DE SALUD PÚBLICA - VP Platinum
2022 Q4 Czech Republic ZZS JIHOČESKÉHO KRAJE Platinum
2023 Q2 Italy SABES - NAI/EMAR - CENTRALE EMERGENZA PROVINCIALE (ALTO ADIGE) Platinum
2022 Q2 Poland SZPITAL ŚW. ŁUKASZA W BOLESŁAWCU - ZRM Platinum
2021 Q4 Italy CENTRALE OPERATIVA 118 LECCE - ASL LECCE Platinum
2023 Q4 South Africa NETCARE 911 KWAZULU NATAL Platinum
2023 Q3 Italy CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA Platinum
2021 Q4 Portugal INEM - INSTITUTO NACIONAL DE EMERGÊNCIA MÉDICA Platinum
2023 Q1 Slovakia ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN POPRAD A MARTIN Platinum
2023 Q2 Romania SERVICIUL DE AMBULANȚĂ JUDEȚEAN BIHOR Platinum
2024 Q2 Poland BIELSKIE POGOTOWIE RATUNKOWE UL. EMILII PLATER 14 Platinum

Awards and participation criteria

 

The awards criteria are based on international guidelines and the experience of our international EMS Steering Committee. To participate in the awards programme, EMS services must:

  • Have a formal stroke protocol in place
  • Offer an established annual stroke educational/refresher program
  • Make use of specific stroke scales in the management of their stroke patients 
  • Collect data for at least 30 stroke patients managed by their service during the relevant quarter
     

The level of award allocated to an EMS service is based on their performance versus the following criteria:

 Gold
Status
Platinum
Status
Diamond
Status
Award level criteriaRegistration
criteria met
Registration
criteria met
Registration
criteria met
Median time on scene (Minutes)31-35 min25-30 min<25 min
Percentage of cases where the hospital was prenotified85%90%95%
Percentage of patients delivered to stroke-ready hospitals85%90%95%
Percentage of patients where medications details were reported85%90%95%
Percentage of patients where time last known normal was reported85%90%95%

How to participate in the EMS Angels Awards

1. Check that your service meets the participation criteria. Note that the minimum requirement for participating in the awards is at least 30 consecutive patients.

2. Register your EMS organization and branch in RES-Q.
RES-Q is one of the world’s largest quality registries for stroke and as a partner of our awards programmes provides a third-party platform for evaluating performance and assigning awards status. RES-Q officially serves as an evaluation portal for EMS Angels Awards from Q2 2024.

User Guide to RES-Q (only available in English)

3. Collect raw data from the relevant quarter for the metrics corresponding to the EMS Angels Awards criteria. The data can be collected in or copied into the awards spreadsheet ,provided by the Angels Initiative, or in your own system or spreadsheet provided the columns appear in the sequence specified by RES-Q. 

4. Log in to RES-Q with your credentials. Under the data collection tab, simply copy (control C) and paste (control V) the list of stroke-ready hospitals in your territory. We recommend that you align with your Angels consultant to identify stroke-ready hospitals or consult your local stroke society. Do ensure that the hospital names in the stroke-ready hospitals list are exactly the same as those uploaded for the case-by-case data. Next, copy and paste the raw case-by-case data from your system or the spreadsheet into the RES-Q form.

User Guide to RES-Q (only available in English)

5. Once you click “Calculate” RES-Q will automatically calculate a preliminary evaluation of your performance against the awards criteria, which will be visible on your dashboard along with visualisations to help identify areas for improvement

6. When you click “Submit for Award evaluation”, your data will be considered for an EMS Angels Award. The EMS country coordinator will then review the data and approve (or if necessary, adjust) within the  defined timeline. 

7. Awards are calculated quarterly. The deadlines for data submission, approval and announcement of the awards are: 

Quarter 3 of 2024

Data entry deadline: 15 of October

Approval Process:  16-25 of October

Awards Announcement: 26 October

 

Quarter 4 of 2024

Data entry deadline: 15 of January 2025

Approval Process:  16-25 of January 2025

Awards Announcement: 26 January 2025

8. Winners are notified via email and will receive their EMS Angels Awards certificates at local ceremonies wherever possible.

9. Winners receive PR materials that enable them to publicize their achievement and receive recognition from their communities.

 

Download resources

Have you won an award? Download a suite of materials to promote your hospital in social media and PR activities.

EMS Gold

EMS Gold Award Press Pack

Download
EMS Platinum

EMS Platinum Award Press Pack

Download
EMS Diamond

EMS Diamond Award Press Pack

Download

Community stories

Thought-provoking perspectives and inspiring stroke care stories from around the world.


South Africa

Community Spirit

“If your patient is also your neighbour, your uncle, or the local hero, you simply cannot be anything other than the best.” This is the attitude that has put IPSS Medical Rescue on the north coast of KwaZulu-Natal on course for an EMS Angels diamond award.
South Africa

Moments Away | The Hatzolah Story

It’s official. A community and faith based medical rescue service with a small footprint and mostly staffed with volunteers has just won South Africa’s first EMS Angels Diamond Award.
Hungary

Seven Diamonds For Hungary

The stories of two rescue volunteers, 100 years apart, provide clues to the beginning and the future of prehospital care in Hungary, whose national ambulance service has swept the board in the 2023 EMS Angels Awards.
Poland

PRENOTIFICATION | A Solution That Sticks

When the EMS service in Poland’s Podkarpackie province needed to reset their approach to stroke, Angels consultant Katarzyna Putyło stayed true to her belief in small things that make a big difference.

Honours wall

The Angels Initiative is proud to honour the winners of the ESO and WSO Angels Awards, the EMS Angels Awards and the Spirit of Excellence Awards.